Frequently Asked Questions - General

Cancellations must be submitted in writing and must be received 30 days prior to the first scheduled seminar to be eligible for a refund. Allow seven days to process refunds. Cancellation notices should be sent via fax: 303.465.3424 or email: register@nbm.com. Cancellations received after 30 days prior to the first scheduled seminar will NOT be refunded. In cases of emergency, refunds will be considered on a case-by-case basis. These requests must be received in writing no later than 7 days after close of the show. If you have an emergency and need to cancel and have registered for the Unlimited Seminar Package including two hotel nights, you MUST call the hotel and cancel your reservation in advance of your check-in date in order to be considered for a refund. Registration name substitutions are gladly accepted.

Registration Hours:
Wed. Aug 11, 2010 8am to 5pm
Thu. Aug 12, 2010 8am to 5pm
Fri. Aug 13, 2010 8am to 5pm
Sat. Aug 14, 2010 8am to 4pm

Education Hours: (begins on Wed, one day prior to the Exhibits Opening)
Wed. Aug 11, 2010 11am to 4:30pm
Thu. Aug 12, 2010 9am to 4:30pm
Fri. Aug 13, 2010 9am to 4:30pm
Sat. Aug 14, 2010 9am to 12:30pm

Exhibit Hall Hours:
Wed. Aug 11, 2010 CLOSED
Thu. Aug 12, 2010 10am to 5pm
Fri. Aug 13, 2010 10am to 5pm
Sat. Aug 14, 2010 10am to 4pm

Long Beach Convention & Entertainment Center 
Halls B&C
300 East Ocean Boulevard
Long Beach, CA 90802
www.longbeachcc.com

Please click here for the Driving Directions link to get door-to-door directions to the convention center.

Please click here for the Parking link to get more information and to view a map.

For their safety, children under 12 are not permitted in the exhibit hall (sorry, no exceptions). Please make childcare arrangements prior to arriving at the show, as there is no childcare available at the convention center.
Each day of the show, four lucky attendees will be randomly drawn to win cash vouchers worth $500 good at participating exhibitor booths. To be eligible to win, all you have to do is attend the show! Cash vouchers are redeemable at any participating exhibiting company during the show and for 30 days after the show closes. Cash vouchers must be used toward products and services offered by participating exhibiting companies and they cannot be redeemed for cash.
The convention center is a non-smoking facility; smoking is only permitted in designated areas.
Photographs are allowed providing you ask and receive approval from each exhibitor prior to taking pictures.
The convention center is wheelchair accessible. If you need to rent a wheelchair or scooter upon arriving, please contact the First Aid office (MSMI). For more information you may contact them directly at 714.963.4446.

Location
Long Beach Convention &
Entertainment Center
300 East Ocean Boulevard
Long Beach, CA 90802
www.longbeachcc.com
Exhibit Hall Hours
Wednesday, CLOSED
Thursday, Aug. 12, 10am to 5pm
Friday, Aug. 13, 10am to 5pm
Saturday, Aug. 14, 10am to 4pm
Registration Hours
Wednesday, Aug. 11, 8am to 5pm
Thursday, Aug. 12,
8am to 5pm
Friday, Aug. 13, 8am to 5pm
Saturday, Aug. 14, 8am to 4pm
Education Hours
Wednesday, Aug. 11, 11am to 4:30pm
Thursday, Aug. 12, 9am to 4:30pm
Friday, Aug. 13, 9am to 4:30pm
Saturday, Aug. 14, 9am to 12:30pm